1st game Terms and Conditions

These terms and conditions form a legally binding agreement between the 1st game platform and the user. By using this platform, you confirm that you have read, understood, and agreed to comply with these terms in full.

1st game provides online betting and gaming services for entertainment purposes only. These services are for personal use — not for commercial resale or use on behalf of third parties.

Accessing and using this platform is entirely at the user's own discretion and risk. There is always a possibility of financial loss in betting and gambling activities, and users must be fully aware of this.

1st game's Responsible Gaming Policy is an integral part of these terms. Users are advised to read that policy carefully as well.

2.1 Eligibility

To register on 1st game, users must meet the following requirements:

• Must be at least 21 (twenty-one) years of age.
• Must register using your own name and personal details — using someone else's information is prohibited.
• Only one account may be created per person.
• All information provided at registration must be accurate, complete, and up to date.

2.2 Account Security

Users are required to keep their login credentials (username and password) strictly confidential. Any unauthorised access or suspicious activity on the account must be reported to the 1st game support team immediately. The user is responsible for all activity carried out through their account.

2.3 Multiple Account Prohibition

Creating more than one account for the same person — using the same device, IP address, payment method, or identity documents — is strictly prohibited. If this rule is violated, all associated accounts may be closed and balances forfeited.

1st game reserves the right to verify a user's identity, age, and payment method at any time. This verification process is known as KYC (Know Your Customer). Any of the following documents may be requested for verification:

• A copy of a National Identity Card (NID) or passport.
• A utility bill or bank statement as proof of current address.
• Proof of ownership of the payment method used.

1st game reserves the right to hold withdrawal requests until satisfactory verification is completed. If false information is provided, 1st game has the authority to close the account and forfeit the balance.

4.1 Deposits

1st game accepts deposits via three mobile banking methods: bKash, Nagad, and Rocket. The minimum deposit amount is ৳300. Deposits must be made from an account registered in your own name — third-party payments are not accepted.

4.2 Withdrawals

Withdrawals can be made via bKash, Nagad, and Rocket. The minimum withdrawal amount is ৳1,000. Withdrawals are generally processed within 1 hour. If identity verification has not been completed, withdrawal requests may be delayed.

4.3 General Rules

• It is recommended that deposits and withdrawals be made using the same payment method.
• 1st game reserves the right to hold any payment for review if a transaction appears suspicious.
• Any transaction linked to money laundering or financial fraud will be stopped immediately and the relevant authorities will be notified.
• 1st game will not be held responsible for any delays caused by technical issues with payment providers.

5.1 Welcome Bonus

1st game offers new members a 120% bonus on their first deposit, up to a maximum of ৳10,000. The wagering requirement for this bonus is 20 times the bonus amount — meaning you must wager 20 times the bonus amount before withdrawing any winnings from it. Reading the full terms of any bonus before claiming it is mandatory.

5.2 Other Promotions

Various weekly and seasonal offers are available. Each offer has its own wagering requirements, validity period, and eligibility criteria. Bonus funds cannot be withdrawn directly — only winnings earned after meeting the wagering requirements may be withdrawn.

5.3 Bonus Abuse

If multiple accounts are opened, false information is provided, or any manipulation is carried out with the intent of exploiting bonus offers, 1st game reserves the right to immediately close the relevant account and cancel the bonus.

6.1 Placing Bets

Once a bet is confirmed and accepted by the system, it generally cannot be cancelled or changed. If a bet is interrupted due to loss of internet connection or a technical fault, the record held in the system will be considered final.

6.2 Prohibited Conduct

The following activities are strictly prohibited on the 1st game platform:

• Using arbitrage betting or guaranteed-win strategies.
• Using bots, automated software, or artificial intelligence to place bets or play games.
• Deliberately engaging in match fixing or any form of collusion with other users.
• Exploiting technical errors on the platform.
• Operating under a false identity or by providing incorrect information.

6.3 Dispute Resolution

If you have a dispute regarding any bet or gaming result, you must notify the 1st game support team in writing within 48 hours of the result being published. Complaints submitted after this deadline may not be considered.

1st game reserves the right to temporarily suspend or permanently close any account without prior notice for any of the following reasons:

• Violation of any clause of these terms and conditions.
• Evidence or reasonable suspicion of fraud, deception, or system manipulation.
• Involvement in money laundering or financial crime.
• Failure to cooperate with the verification process.
• Voluntary closure at the user's own request.

If an account is closed due to a policy violation, any bonus balance in the account will be forfeited. However, whether the legitimate portion of the user's own deposited funds is returned will be determined after review.

1st game makes every effort to operate its services properly. However, 1st game will not be liable in the following situations:

• Internet connection failure or issues with the user's device.
• Delays or errors caused by third-party payment gateways.
• Temporary service interruption due to technical maintenance.
• Loss caused by the user's own negligence or breach of these terms.
• External factors such as natural disasters or government orders.

If incorrect odds or payments are displayed due to a technical error, 1st game reserves the right to make corrections. 1st game's decision on such matters is final.

The protection of users' personal data is described in detail in our Privacy Policy.

1st game's website, mobile application, logo, brand name, graphics, software, content, and all design elements are the intellectual property of 1st game. These assets are permitted for personal, non-commercial use only.

Reproducing, distributing, modifying, or using any 1st game content for commercial purposes without prior written permission is prohibited. Violation of this prohibition may result in legal action.

1st game reserves the right to amend these terms and conditions at any time. In the case of significant changes, an effort will be made to notify users in a timely manner. Continued use of the platform after any change will be taken as the user's agreement to the updated terms.

The latest updated version of these terms will always be available on this page. Users are advised to review this page regularly.

If you have any questions about these terms, you can find contact details on our About Us page or reach us via our 24/7 live chat support. For answers to common questions, you can also visit our Frequently Asked Questions (FAQ) page.